Powerseller

Customer Email Referrals (1999 - 2003)
Much thanks to those who contributed by writing us an online eReferral...

From: "Marty"  Sent: Mary 28, 2003 9:35AM  Subject: ROLEX Platinum President
Dear Ed, The watch is gorgeous, it keeps great time.  I'm going to get it checked out today... I'll let you know how it goes.  Do you have another Platinum President available?  Marty
From: "Postell"  Sent: December 16, 2003 9:25AM  Subject: ROLEX PRESIDENT 18348
Ed, the "all original, all diamond" Rolex President is perfect and worth every penny of the $20,000.  The service was fantastic and providing the extra links at no cost was great.  I would highly recommend your jeweler to anyone for purchase of a Rolex.  Thanks again, your service was first class.  R. Postell
From: "Bob"  Sent: November 28, 2003 9:42PM  Subject: Rolex Platinum President
I had a little bit of trouble making the initial deposit through PayPal (my fault), but no problems receiving this beautiful watch on time.  It was a gift for a colleague and he'll love his Christmas present.  Don't have any reservations dealing with Henry as he is helpful from start to finish.  And what a deal at only $12,000 for a all diamond platinum president.  Thanks, Bob
From: "Jerry"  Sent: January 10, 2003 3:59AM  Subject: Piaget with 8cttw Diamonds
can only say that that "all went exceptional!"  Ed, your follow through on an international wire transfer put it all together.  And the watch, well, it is probably nicer than you said and prettier than the picture. Thanks much, Jerry
From: "Don"  Sent: January 03, 2003 3:04PM  Subject: Reliable Service on Rolex
I've dealt with Ed and found him to be extremely dependable and honest to deal with... any problems we encountered were dealt with easily and fairly...  I would deal with him again because of this successful transaction and the trust I've developed in their group...  Thanks for everything, Don
From: "Gerry"  Sent: December 20, 2002 11:38 AM  Subject: Rolex, Great Service!
Although a bit apprehensive about buying a Rolex thru E-Bay, I have been pleased with the communications, etc.  Now that I actually have the watch, I am very pleased.  The pictures did not do the watch any justice.  My wife loves my new purchase as well.  Thanks for the great service and follow through.  Gerry
From: "Syd"  Sent: August 22, 2002 7:57 AM  Subject: It's Authentic Rolex
ed, i was extremely skeptical of this whole deal after i wired the money to the bank of china!  but when i received the watch yesterday and couldn't believe my eyes... it is absolutely gorgeous!  i immediately took it to a jeweler friend to verify its authenticity.  my jeweler friend is an authorized rolex watchmaker who has over 30 years of experience.  he examined it very carefully under a loop, took the back off of the watch... the whole nine yards.  the diamonds were excellent as were the emeralds.  the mother of pearl dial was spectacular with brilliant colors.  the diamonds and mother of pearl were of much higher quality and superior to my rolex datejust.  it made my datejust look sad!  the bracelet was solid 18k gold, exactly as stated.  it was definitely a rolex!  the watchmaker said that it appeared to be factory rolex everything, but if it was the best aftermarket accessories he'd ever seen.  watch was made in 1991, but it looked brand new, it looks BRAND NEW!  when he found out what i paid for it, he couldn't believe it!  i had a very conservative appraisal made by the jeweler for $15,000.  as far as feedback goes, you know what i'm gonna say!  many thanks for a super deal.  the watch was better than i ever imagined.  you are welcome to have any skeptics email me for any references you need.  the next time i buy any high end jewelry, i'm gonna email you to see if you can help me.  regards, syd!
From: "Heath"  Sent: May 28, 2002 1:29 AM  Subject: awesome Ebay transaction
Thanks, Ed.  I had emailed you a couple of days ago inquiring about the phone as I currently already have Sprint PCS service.  You responded very promptly with knowledgeable information.  I decided to bid and of course, won one of your phones.  Now, I find out that you have already set up the shipping and notified me in less than 24 hours from receiving my payment.  Thank you for your professionalism.  I have not seen much of this type of service on Ebay, unfortunately.  I will definitely add positive remarks on Ebay for you.  Thanks again, and hopefully I will have the pleasure of doing business again with you in the future.  I will definitely be recommending you to others.  My Regards, Heath
From: "Rhonda"  Sent: May 16, 2002 7:06 PM  Subject: my first eBay transaction
Absolutely positive feedback.  It has been a real pleasure.  My first eBay transaction has been even better than expected.  You are professional, pleasant and efficient.  Take care, Rhonda
From: "Viper"  Sent: May 1, 2002 12:26 PM  Subject: Rolex Platinum President
The watch is exactly what I had in mind.  The slightly lighter weight aftermarket Platinum band wears very well and thanks for the extra 2 links.  I will not hesitate to look you up before I purchase my next Rolex watch.  Thanks, Viper
From: "Habman"  Sent: April 24, 2002 2:16 PM  Subject: All Diamond Rolex President
I extend my gratitude to you for an excellent transaction.  The watch is exactly as described and shown.  I really love it.  When I seek to purchase my submariner I will be in touch.  Again, thanks for an excellent transaction.  Habman
From: "Alex"  Sent: February 01, 2002 6:59 PM  Subject: Samsung i300 Color Palm Phone
Hi Ed, Thanks for the great service!  I must admit the low price worried me a little, but the phone is great and "brand new".  I am very pleased with the fast shipping!  Great doing business with you!  If you are coming to Vegas on convention or vacation, please give me a call.  Alex
From: "Jay"  Sent: January 30, 2002 9:07 PM  Subject: Sanyo 5150 Color Phone
Thanks again for the smoothness of our transaction and the great email communications.  I appreciate everything you've done to make this purchase a pleasant one.  I just received the phone today.  I was out of town and the phone was here when I arrived home.  It's now activated and without any hitches.  I hope to do business again.  Jay
From: "Joe"  Sent: January 11, 2002 1:06 PM  Subject: Bark Finish Black Roman Diamond President
Ed,  Just wanted to say thanks for getting me through the "jitters" about wiring money based on just pictures.  I wired the money on Tuesday afternoon and I was wearing my new watch by noon on Friday.  The pictures didn't do the watch justice and everyone who I've shown it to, says it's better looking than my former Rolex President which was lost in a robbery.  I would gladly talk to any prospect you may have on the professional service you and the Hong Kong jeweler provided..... Joe
From: "Mike"  Sent: January 2, 2002 9:07 PM  Subject: BARK FINISH ROLEX PRESIDENT
Ed,  Thank you for providing me with such great professional service.  I am enjoying my watch very much and certainly would be amenable to doing business with you again.  Mike
From: "David"  Sent: January 2, 2002 1:34 PM  Subject: Black Dial ROLEX President
Dear Ed,  Just wanted to thank you for the timely fashion in which you handled my purchase.  As soon as I received my "new" 1994 Rolex President, I immediately took it over to the local Rolex dealer who opened up the watch and promptly told me, and I quote "You scored!  The watch is perfect, beautiful and congratulations!".  He appraised the watch for MUCH more than I paid.  Thank you and I am very pleased with my purchase.  I was concerned about wiring money to Hong Kong, and took a leap of faith.  Just want you to know, my next Rolex will come from you.  A great deal and great service.  Any new customer needing to contact a prior buyer is welcome to e-mail me for a recommendation.  David
From: "Bob"  Sent: December 13, 2001 6:44 AM  Subject: ROLEX "BARK FINISH" DIAMOND PRESIDENT
Hello Ed, The watch arrived yesterday afternoon, just as you said it would.  I am delighted!  Candidly, I was afraid the diamonds and bark engraving might make the watch look gaudy, but I was completely wrong. I am wearing it right now and it is beautiful.  Thank you again for all of your assistance.  Bob
From: "Carl"  Sent: November 14, 2001 2:05 PM  Subject: 18K ROLEX "BARK FINISH" PRESIDENT
Hello Ed, I have received the Rolex Presidential and I can say that I am delighted and quite surprised at the quality and condition of the watch and it surpassed all my expectations.  The transaction could not be any smoother or professional and I thank you for a great purchase.  Carl
From: "Kam"  Sent: November 08, 2001 7:37 PM  Subject: Rolex WG MOP President
Hello Ed,  I just wanted to let you know that I have received my watch.  I am very happy with it.  I took it to a Rolex dealer that had a problem with the fact that the watch had a lot of after-market items (band, bezel, dial) but for all intensive purposes, he did not have much to say.  This usually means that he is upset that he lost my business!!!  Thanks again, Kam
From: "Henry"  Sent: October 29, 2001 9:18 AM  Subject: Rolex White Gold Diamond President
Ed, I could not believe the watch when I received it.  It looked brand new even though I know it about 10-11 years old.  And the price I paid was below market for such as nice piece of jewelry.  It has been a real pleasure making this purchase through you.  From the initial PayPal deposit to wiring funds directly to Hong Kong went without a hitch.  You were timely in all your correspondence and especially on shipping.  I wished that all my transactions were as smooth as how you handled mine.  Tell Jacky that I wish him a lots of luck, as he does do excellent craftsmanship with such detail and quality.  But of course, with your help, he will do quite well.  I hope they appreciate what you do for them, you are more than computer technical support.  Sincerely, Henry
From: "Michael"  Sent: August 14, 2001 6:12 AM  Subject: ROLEX 18K Diamond President Day-Date
Ed, I have to tell you, buying from you has been such a pleasure....  From start to finish... please get back to me to talk about buying more ROLEXES....  I love the watch and would like to start selling them on a small scale retail business....  I am not looking to get rich, just buy them right so that I may be able to sell them at the right price....  I feel that you could be an asset to me..........
Thanks again, Michael
From: "Max"  Sent: April 16, 2001 6:21 AM  Subject: Bark Finish Rolex Watch
Ed, Hi again and I trust you are doing well.  I already had a few days to examine, inspect and appreciate the watch.  I purposely reserved any comments to give myself time to have an objective view of the watch as I did not want to make any pronouncements based on my initial excitement upon receiving it.  First off, I want to say that you handled our transaction in a most professional manner.  It was in line with what I had in mind from a seller I would want to buy from.  My hats off to you on that and I strive to be the same when I do sell.  Now, as far as the workmanship of the watch is concerned, I would like to pronounce the watch to be of excellent workmanship, however I honestly cannot say so.  The watch is beautiful and stunning I might add.  The bracelet is fine and tight.  The diamonds on the lugs and dial are cleanly placed.  But the raised bark finish indentions (1 & 2 o'clock) on the bezel do not line up to their corresponding hour marks.  The deficiency is not obvious at a glance, but rather it can be gleaned when observing specifically paying attention to their alignment.
Thanks, Max
From: "Chris"  Sent: March 04, 2001 6:19 PM  Subject: Rolex 18K White Gold Diamond President
Hi Ed, I just wanted to tell you that you were right!!  I love the watch and it looks brand new!!  Please let the Hong Kong watch jeweler know that he does excellent work, my local watch jeweler also agrees.  At first, I was a little bit apprehensive to make this purchase, but what sold me was your eReferral emails from your most recent 2 transactions.  Now I understand why people write what they write about you... I've now experienced the excellent service that they've experienced with purchasing as expensive an item as a ROLEX watch from you across "the net".  By the way, my watch jeweler says that I paid at least $1,000 less than what he would have sold it for.  If I ever need another ROLEX, I'm definitely coming back!!  Thanks again & God bless, Chris J
From: "Adam"  Sent: February 23, 2001 10:13 PM  Subject: Rolex Diamond President
Dear Ed, I received my Rolex President watch today and it was better than its description.  When you said it looked like new it really does.  I took it to a jeweler to have the band adjusted and he said it should have sold for a lot more than I paid for it.  He opened it up to check authenticity and he said the movement was original and perfect.  I am totally thrilled with the watch and the way you handled my purchase.  You kept every promise you made.  I have seen other less beautiful Rolex Presidents on Ebay selling for a whole lot more.  I will let my friends and co-workers know about how well you handled my purchase.  I know we will do business again in the future.  Adam
From: "Debbie"  Sent: February 05, 2001 2:09 PM  Subject: Rolex Platinum Diamond  Bracelet
Dear Ed: Well, once again, my fiancee, Gary, is ecstatic about his new diamond watchband!!  Thrilled is an understatement!!  It was, as you said at the FedEx office right at 6 p.m.  The extra links are perfect -- its gorgeous!!  Wow!!  Thanks again for all your help, you're the best businessman on the internet!!  I hope you get lots of referrals from "very impressed" friends and business associates.  Already there's quite a bit of envy going around (over the watch)!!  Debbie K
From: "Milan"  Sent: January 27, 2001 7:29 AM  Subject: rolex diamond president watch
dear ed, i wanted to thank you for keeping in touch during auction as this was my first time on ebay.  your help is much appreciated.  i am very happy with my rolex president watch.  in future, if i have to buy another rolex, will do business again.  thanks again, milan
From: "Bob"  Sent: January 16, 2001 5:51 PM  Subject: Rolex Diamond President 
Dear Ed, I am very pleased with the reconditioned aftermarket Rolex purchased from you through Ebay.  The reconditioning workmanship is beautiful.  The watch was better than expected.  It actually looks brand new, especially the replacement band.  Thanks, Bob R
From: "Debbie"  Sent: January 05, 2001 2:09 PM  Subject: Platinum Diamond Presidential Watch
Dear Ed: My fiancee is so elated with his "new" platinum presidential watch.  He took it to a trusted jeweler/rolex specialist friend, and had it inspected, and everything is great.  The jeweler was very impressed, not only with the quality, but he felt, because of the mixture of platinum, it was just "better and easier to wear because of slightly lighter weight" than the original band would have been.  So, in his estimation and my fiancee's as well, it is an improvement over the original (he actually thought the watch was brand new, when he first examined it!!).  Gary is in the classic and vintage auto business, and races vintage cars as well, so he's well aware of aftermarket additions, and understands them well.  The box set and all the things that came along with the watch are perfect, as well.  Thank you so much, for not only representing yourself and the product you were selling (or selling for the Hong Kong watch jeweler), with such integrity and upfront information -- that there were virtually no questions, or undisclosed issues to pop up to haunt everyone later.  It was a pleasure doing business with you!!  Thanks again, Debbie & Gary
From: "Scott"  Sent: December 11, 2000 11:26 AM  Subject: Rolex Watch
Ed, I received my watch and it's perfect.  I just wanted to let you know how much I appreciate your patience and assistance in completing the transaction.  As you know, it was my first time to buy online and I had no clue what to do.  You guided me through the process and took care of every detail.  The watch I have always wanted is finally mine and its absolutely gorgeous.  Thanks for everything.  Scott
From: "George"  Sent: December 07, 2000 1:43 AM  Subject: Rolex Watch
Dear Ed, The watch was gorgeous.  Absolute mint condition just as you had promised.  This was our first time buying something of great value over the internet and I must say we were pleasantly surprised how smooth everything went.  Thanks for everything and I hope to be doing business with you again.  George
From: "Bob"  Sent: November 30, 2000 6:24 PM  Subject: Rolex Date Submariner Watch
Ed, I'm extremely pleased with the condition of the Rolex watch and how promptly you shipped it.  It is exactly as you described and you included everything that comes with it new.  I appreciate you making it available at a very fair price and I would certainly consider contacting you for all my future watch/jewelry needs.  Best regards, Bob
From: "Greg"  Sent: November 26, 2000 8:28 AM  Subject: Rolex 18K President
Hi Ed, Sorry it's taken so long to get back to you on the watch.  I absolutely love the watch.  It is even more beautiful than I had imagined.  Despite having to wait a little longer than I had expected, you are indeed an honest merchant and you kept your word and got me the watch I wanted.  I realize that you had difficulty with one of your sources that led to the delay, but sometimes the best test of a honorable, reliable merchant is when these unexpected problems arise.  You communicated with me and I was never "out of the loop".  Again, thank you for helping me get the beautiful watch at a great price.  I will check with you first before I ever buy another one!  Please feel free to use me as a reference if any of your future customers has a question about how you conduct your business.
Greg W
From: "Guy"  Sent: November 02, 2000 4:52 PM  Subject: Aftermarket ROLEX 18K Diamond President
To ED: Extra Nice watch at a fair price.  Excellent communication and good problem resolution.  Nice to deal with and I would highly recommend this seller to those who are looking for the finer things in life.  Thanks ED.  Best regards and good luck to you.  Keep up the good work.  Guy B
From: "Jeff"  Sent: September 27, 2000 10:18 AM  Subject: Aftermarket Rolex President
Ed, I had your watch authenticated & appraised, the appraiser couldn't believe what I had paid for your watch.  Thanks for a great deal on a pre-owned watch that looks absolutely new.  Please let your watch jeweler know that he does "excellent" work.  Jeff Z
From: "Henry"  Sent: September 21, 2000 6:46 PM  Subject: Rebuilt ROLEX Diamond Presidential
Dear Ed, I have to say that I was a bit weary making such a "BIG" purchase through the auctions, and especially a rebuilt aftermarket product that I didn't know much about.  Well, I took my ROLEX 18K Diamond Presidential Day-Date into my local jewelers and he was upset at what I paid for my pre-owned watch, which is good for me.  My jeweler appraised the watch at $2,000 more than what I paid and he said that was conservative.  He could not believe the workmanship of the reconditioning.  You can be sure that I will send referrals your way.  Thanks again for being patient with this purchase and what a smooth transaction this ended up to be.  Many thanks, Henry
From: "Milton"  Sent: September 16, 2000 1:22 AM  Subject: Rolex 18K President
Ed, The watch was exactly as you said it would be.  Flawless transaction!  What an easy and smooth transaction this purchase turned out to be.  Thanks for helping me get started in the Rolex world with my first watch and at the best price I've seen for a "mint condition" watch.  Milton
From: "Peter"  Sent: May 19, 2000 4:49 PM  Subject: ROLEX Watch Book: The Best of Time
ED, This is the first thing that I purchased on ebay that I truly felt I had gotten my money's worth.  This book is an invaluable reference as well as the ultimate coffee table book.  However, ebay says that their feedback site is under temporary repair and I was not able to leave the positive feedback which you deserve.  Also, please e-mail me back if there's a discount for purchasing a second book as a gift.  Also, anything else that you may have in books.  Again, thank you.  PETER W
From: "Audrey"  Sent: March 13, 2000 4:53 PM  Subject: Diamond Earrings, Perfect!
Hi Ed, I just wanted to thank you and tell everyone that it was a pleasure to work with you.  You are prompt, courteous, and professional.  The diamond earrings I purchased are perfect-exactly what I was looking for, and at an excellent price.  They are so sparkly that everyone notices.  I'll definitely be contacting you in the future for my next purchase.  Thanks again....Audrey
From: "Brinda"  Sent: March 01, 2000 11:53 PM  Subject: Gorgeous Diamond Earrings
Hi Ed, If a friend had told me a few weeks ago that I would finally find a gorgeous pair of 1 cttw diamond stud earrings that were within my financial reach - I would have laughed!  Actually, I probably would have cried!  I've been looking (and longing) for several years.  I was beginning to believe that this dream was one that would go unfulfilled and then I met you!  I had almost given up hope that I (a southern preacher's wife on a small budget) was going to have to get used to the idea of wearing cz's in my ears!  You were so quick to respond and willing to do all you could to make my life a little brighter, you really did "go the extra mile" and I will never forget that you were willing to help a total stranger several hundred miles away.  These earrings represent so very much more to me because I believe that God used you to bring them to my very doorstep on a country road on a mountain top in northern Arkansas!  You have restored my faith in the kindness of strangers! Thank you Ed!  Brinda or as I am called here, "The Rev Mrs. D"
From: "Cyn"  Sent: February 22, 2000 4:35 PM  Subject: 1/2 carat pear shape solitaire
Ed, I just wanted to e-mail and let you know how pleased I am with both how the ring looks, and how informative and easy you are to do business with.  You responded so quickly to my e-mail questions about the ring I was interested in, giving more information than you really needed to - just to give me the whole picture.  In a world where everyone is in such a hurry these days, you reflect how "quality service" should be.  I look forward to doing business with you in the future.  Thank you so much, Cyn
From: "William"  Sent: February 16, 2000 7:22 PM  Subject: Rolex 18K Diamond President
Ed, The watch was exactly as you said it would be... it's definitely a 10...  As you know, this is my 2nd purchase of a ROLEX President on-line and this was absolutely a flawless transaction!  I cannot believe how everything went so smoothly and the watch was here!  I paid less for this watch than my other... you do have the best price I've seen for a "mint condition" watch.  Bill
From:  "Adam"  Sent: February 07, 2000 9:57 AM  Subject: Jade Bangle Bracelet
Dear Mr. Lum, I am writing to express my appreciation with our recent transaction.  Never had I received such a "human-touch" over the Web.  As you know, I was interested in purchasing one jade bangle for a loved one.  There was a problem though; I knew absolutely nothing about jade.  By chance, I looked up your feedback on eBay and read many times that you were honest and full of information, and that's when I started bombarding you with questions about jade.  You answered every one with precision and promptness, with no hint of pushing your own product.  With the information I gathered from our correspondence, I was able to make a smart purchase, and as it turns out, I purchased a jade bangle from you, knowing what I was getting rather than taking a chance with another source, and received it within days.  After it came to my door, I ripped open the box with anticipation and there it behold: the most beautiful bracelet I had ever seen.  You were right, jade is captivating.  I will have to wait over three months to give it to the one I love, as her birthday is in May.  It's so hard not to tell her what I got (she loves jade but doesn't have one single piece).  She will be thrilled beyond belief to receive such a gift, but little does she know I will be getting the better gift: the look on her face.  Sincerely, Adam T
From: "Rob"  Sent: February 03, 2000 4:23 PM  Subject: Canon 28-55mm Zoom Lens
"Merchandise described accurately with very friendly responsive service.  I found Ed more than willing to answer any questions about the products he offers.  Speed of shipping is very good.  I would not hesitate to purchase from him again as it was an excellent experience."  R. Jittler
From: "Rachel"  Sent: January 03, 2000 3:50 PM  Subject: 3/4cttw Diamond Earrings
Dear Ed, I just LOVE the earrings, they sparkle and have a lot of fire.  I get many admiring comments on them too!  It has been my great pleasure doing business with you, and I know I have found someone who is not only knowledgeable in what he sells, but HONEST too.  A rarity these days, I believe.  Looking forward to doing business with you in the near future again.  Keep up the good work.  "A Very Satisfied Customer",  Rachel :))
From: "Susan"  Sent: December 26, 1999 12:42 PM  Subject: Tanzanite & Diamond Ring
Ed, I just wanted to let you know what a great internet friend you've become.  Your emails are courteous and always helpful.  I couldn't believe that during our corresponding I ended up finding the Tanzanite ring that I've been wanting and at such a good price.  I become to realize that you are such a man of integrity and you stand behind everything you do.  Again, thanks so much for the ring, it's absolutely beautiful.  This isn't my last purchase, I'll definitely buy from you again.  Susan :o)
From: "Elaine"  Sent: December 22, 1999 6:32 PM  Subject: Diamond Earrings
Dear Ed, I wanted you to know how thrilled I am with the 1 carat diamond stud earrings my husband bought from you.  They were a Christmas present and I couldn't be happier with them.  They practically flash fire and are very bright and white.  I have already had my neighbor ask me for your email address so she can purchase a pair for herself.  Thank you again for your excellent product and great customer service.  Sincerely, Elaine B

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